Project installation is complete

Failure problem

Telephone customers to call technical problem

Failure by telephone inquiries, help solve the problem of general failure

Phone can not solve the problem of treatment failure by way of Remote Assistance

When not remotely diagnose serious need to provide on-site support

Diagnostic equipment problems, enter the maintenance process Processing

Problem solving, and explain to the user deal with the problem methods and Troubleshooting

Track user trends and good feedback record